Shipping policy
When will I receive my order?
- Domestic Shipping (within Australia): 2 - 8 business days
- International Shipping: 2 - 3 weeks (estimated dates depend on your country)
Do you ship internationally?
- Yes, we do! We deliver to 220+ countries and territories with a choice of delivery speeds
- Unfortunately, we are unable to ship to P.O. Boxes, APO/FPO, or other military addresses
- We are constantly working on expanding our shipping destinations. Please feel free to email us if you have more questions or inquiries
What about international duties and customs fees?
- Buyers are accountable for any customs and duty fees incurred by the order upon its arrival at the destination
- HoneyCo have no control over these charges and we are unable to advise what duties may apply as the fees are determined by the destination country :(
- If you would like to query any duties charged, please contact the customs service in your country
When can I receive my package?
- We aim to fulfil all orders within 2-4 business days, this does not include weekends and public holidays in Australia.
- As I hope everyone can open the HoneyCo package like opening a gift, each order will be packed with care and love. Please understand that there may be slight delays depending on the volume of orders received, we appreciate your understanding.
- Shipping times provided are to be used as a guide. HoneyCo cannot take responsibility for customs clearance delays or other possible delays
Can I update my shipping address?
Due to security reasons, delivery addresses cannot be changed or edited after an order is placed and a sale has been verified via credit card services. Please pay extra attention when entering your delivery address. Please feel free to email us, honeycoenquiry@outlook.com if you have more questions or inquiries.